Legal Technical Support Manager
Washington, DC

Must have Law Firm experience

$90,000 – $115,000 with amazing benefits and growth.

They hire people with great positive energy and a can do customer service oriented attitude.

This large renowned DC law firm seeks an amazing technical Support Manager due to the promotion of the last one! In this role you will oversee the technical support services staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests; including the monitoring, tracking, and coordination of help desk functions. The Technical Support Service Manager will also contribute to problem resolution by providing in-person, hands-on support to end users at the desktop level.

You must have a college diploma or university degree in the field of computer science, information sciences, or related field and/or 5-7 years equivalent work experience and at least 1-2 years in management. Law firm experience required. Highly advanced support skills within the Microsoft environment, specifically related to Windows 7, Office, Exchange and Outlook. Experience with eDocs DM or other Document Management Systems, Adobe Suite products, IE, HP laser printers, and general PC hardware.

Great firm culture, benefits, offices and growth potential. This position is salaried and will be on call.

A full 3 page job description is available upon request.

To Apply

Please email your resume as a word attachment to .