E-Billing Supervisor for a law firm

Currently working remotely until the fall and then in-office in Chicago utilizing brand new gorgeous office space.

Up to $135,000

This cutting-edge leading global law firm with offices in over 20 major business centers across the World seeks an E-Billing Supervisor. They are a happy place to offer diversity, development, and growth to every team member. If you enjoy working with the best, then this is the opportunity for you!

This fantastic firm seeks an E-Billing Supervisor whose defining characteristics are achievement, initiative, professionalism, responsiveness, and adaptability; A dynamic leader, outstanding mentor, and success-oriented, you are the person they seek to join their Chicago office.

The Financial Operations function is responsible for providing outstanding service to the firm’s partners by supporting their invoicing cycle that issues over $1 billion in client invoices annually.

As the E-Billing Supervisor, you will lead a team of 8-10 specialists responsible for managing the firm’s global E-Billing activities.  As both leader and tactical expert, you would be serving as a role model and mentor and presiding over the full integration, invoicing, and support of the firm’s E-Billed clients. In addition to operational execution, the role ensures exemplary customer service and persistent problem solving while also driving departmental strategies. We’re seeking a motivated and collaborative partner to support our continuing cultivation of operational and service excellence.

You will lead the whole realm of the firm’s E-Billing activities, including client implementations and invoicing, troubleshooting, annual processes, systems management, and support.  Lead a team of up to 10, assigning work responsibilities and ensuring quality and timely work output.  Trains, mentors, and assesses work performance of assigned staff. Ensures smooth and efficient daily operations and exemplary customer service. Ensures quick and effective troubleshooting and issue resolution. Oversees E-Billing technologies and system integrations and upgrades. Provides support and guidance to Billing team and colleagues, and develops and implements E-Billing reporting and metrics. Manages the firm’s annual rate increase process for E-Billed clients. Fosters a positive, collaborative, empowering work environment. Proactively forges strong working relationships with partners, clients, and colleagues. Provides timely and candid communication on statuses, problems, and timelines. Ensures compliance with firm deadlines and policies. Proactively recommends and implements process, procedural and policy enhancements, and leads departmental projects and other tasks as assigned

Required Qualifications

A Bachelor’s Degree, preferably in finance, accounting, or business administration, is strongly preferred. An equivalent combination of education and/or experience may be considered in place of the degree when the experiences have been directly related to the functions of the job

5+ years of legal billing and E-Billing experience required

3+ years of legal billing and E-Billing supervisory and management experience required

Extensive, in-depth legal E-Billing expertise, including industry systems and processes

Advanced Microsoft Suite expertise (including Excel, Word, Outlook) required

Oversee assigned staff, including professional development, performance assessments, timely addressing of performance issues, compensation, and PTO

Solid experience in the recruiting process, interviewing, and hiring

They offer an excellent salary opportunity based on education, skills, years of experience, and current salary. Comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, backup childcare and eldercare, generous vacation and personal/sick plan, as well as opportunities for professional development and growth.

Please email your resume as a Word document to bjsteffan@steffanco.com or call 703.944.5697